Privacy Policy

General Disclaimer

This Privacy Policy sets out how Impact Business Intelligence, LLC (“Impact”) uses and protects any information you provide Impact when you use this website.

While visiting the Site, Impact will not collect any personal information about you unless you choose to provide that information to us. If you choose to provide this information, it will be used for the express purpose for which it was intended, such as responding to your request for information or signing up for services from us.

Information Collected and Stored Automatically

Impact automatically collects some technical information from you when you visit the Site in order to give you the best possible experience. We use web measurement technology to automatically track how visitors interact with www.impactbi.com (the “Site), including where they came from, what they did on the Site, and whether they completed any pre-determined tasks while on the Site. Aggregated data is used to help us improve our user interface and diversify our content offerings to meet the needs of our customers, track operational problems, prevent fraud, and improve the effectiveness, security, and integrity of the Site. This information does not identify you personally and data is only retained in accordance with our data retention policy. For each page that you visit, we collect and store only the following technical information:

  • Date and time of access;

  • URL address of the www.impactbi.com webpage visited;

  • Internet domain and the IP address from which our website was accessed;

  • Type of browser and operating system used to access our Site (if provided by the browser);

  • URL address of the referring page (if provided by the browser);

  • Completion or success status of the request for a web page or other online items; and,

  • File size of the webpage visited.

Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

Impact uses traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Information Collected from Interactive Forms and Surveys

Impact provides interactive forms that let you voluntarily submit personal information (such as your e-mail address, name, or organization). This occurs when you register for our service, request information about our services, register to receive e-mail updates and newsletters, and send questions and comments to Impact. In these cases, all submitted information is used only for the express purposes for which it is provided, and is not made available to any third party.

Impact only shares information you voluntarily provide with government agencies if required by law.

From time to time, we may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests. We may provide your information to our third-party partners for marketing or promotional purposes. We will never sell your information.

We sometimes supplement the user information we receive from you with other information we receive from public and/or third-party sources, such as credit card issuers or clearinghouses. We will consider any such supplemental information about you as user data and may use it in accordance with the terms of this Policy.

Site Security

For Site security purposes and to ensure that this service remains available to all users, we employ commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no attempts are made to identify individual users and their usage habits.

Social Media and Third Party Websites

Impact uses some social media tools and websites to interact with its customers, contractors, and partners. Social media websites are used to publicize Impact’s services and engage with members of the public. We do not use third-party websites to solicit and collect personal information from individuals. Any personal information collected by a third-party website will not be transmitted to Impact unless required for law enforcement purposes or as otherwise permitted by law. Our privacy and other web policies do not apply to these third-party sites and we encourage you to read the policies of the third-party site when deciding whether to use it.

Sale of Personal Information

Impact does not sell your personal information to third parties.

Links to Other Sites

The Site contains links to the websites of other organizations. When you follow a link to another site, you leave the www.impactbi.com site and your website interactions are no longer protected by our Privacy Policy. Impact is not responsible for and does not endorse the privacy or security practices and content of sites to which the Site links.

For California Residents: California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This section describes your CCPA rights and how to exercise them:

  • Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the sources from which they were collected, the business purpose for collecting or selling the information, and the categories of third parties with whom the information is shared.

  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.

  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information.

  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA.

To exercise your CCPA rights, please contact us at the address or email provided in the "General Contact Information" section below.

General Contact Information

If you feel we are not abiding by this Policy, or if you have questions regarding this Policy, you may contact us by email at support@impactbi.com or by mailing such notice to Impact Business Interlligence, LLC, 100 North Point Center East, Suite 125, Alpharetta, Georgia 30022.

Updated November 21, 2023.